Critical Take note: Discover: This bike is marketed for off-road or keep track of use only. It truly is velocity and electrical power restricted to adjust to federal, condition and local laws.
Due to the fact we use Freight LTL, sometimes not all locations are deliverable. We are going to Enable you recognize and request an alternative tackle in case we can't provide to in which you are living.
Sur-Rons are a bit significant and hefty for shipping, so we send all our bikes employing a Freight LTL provider. All shipments will require a supply appt. so make sure you double Test you included the right e-mail and phone number so our Freight provider can arrange your shipping and delivery!
We recognize that sometimes an item may not be That which you predicted to become, As well as in that unlike party we invite you to definitely assessment the following terms related to returning a product.
Once the solution has been returned to us and is ascertained to be full (such as the “unique sealed” product or service box, Together with the device in its authentic packing products) and undamaged.
After you get a shipping notification, it is just too late to cancel the buy and you have to request a return.
Sur-Ron USA Fortunately presents liftgate providers for individuals who need it, but any other solutions will probably be completed at your very own price (including inside of deliveries).
Bikes are big and high-priced to ship, and once you trip it it truly is made use of, and we do not provide any returns with your bicycle Until it is actually useless on arrival. We're not a rental shop, and very advocate doing all of your exploration ahead of completing your order with us.
We wish to be sure you are delighted and also have a fulfilling Over-all practical experience just after paying for our products and solutions. That remaining reported, Now we have some facts about our Delivery and Return guidelines below.
Your Surron will be transported as freight from our Southern California warehouse so it is not your normal small packet supply truck that may manage it. If the delivery address you made use of can be a residential one particular then the delivery date that's demonstrated around the monitoring system is likely not the working day that they'll supply it to.
If a bike incorporates a minor cosmetic challenge (such as a scratch, or chip within the paint), We're going to attempt to come to an affordable lower price but this is not grounds for warranty alternative or for just a return.
For thirty days after the shipping and delivery date we could switch any component that is certainly considered faulty from production.
Also this bicycle is obtainable While using the 38ah battery upgrade. The upgraded battery will provide you with a number of excess miles of range and utilizes the Samsung 35E cell rather than the regular Panasonic PF cell.
We accept returns inside thirty times of initial more info ship day assuming that the merchandise is in the original sealed item box, unopened, and undamaged.
Fill inside your email down below to ask for a whole new password. An e-mail will probably be despatched to your tackle beneath made up of a backlink to confirm your email tackle.
Remember to usually do not bypass this restriction or modify it to go quicker.. The customer normally takes total obligation of the right use of the merchandise which may or may not conform to all relevant laws during the region it is actually ridden.
We may possibly elect not to take or authorize return of products which aren't inside their unopened, authentic packaging, or are altered or modified with third-party or aftermarket elements or components.
I comply with the stipulations and assume obligation for: Making sure the age on the rider is a minimum of 16 a long time outdated.
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